Here are some guidelines using GC in a VDI environment,
https://help.mypurecloud.com/articles/run-genesys-cloud-in-a-virtual-desktop-infrastructure-vdi-configuration/If you are going to use WebRTC, you might run into latency issues. Genesys is coming out soon with a WebRTC Media helper which is supposed to help in this area.
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Rico Cornelio
Working Assets Funding Service, Inc. on behalf of itself and its affiliate, Credo Mobile, Inc.
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Original Message:
Sent: 04-07-2021 10:49
From: Oliver Herbert
Subject: Has anyone used genysys cloud inside of AWS?
Hello,
Has anyone used genysys cloud inside of AWS?
Interested on whether people have been successful or not.
#Telephony
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Oliver Herbert
Kognitiv
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