I see a thread about adding a custom column to the contact lis to show how many attempts have been made to call a contact, but what about adding he actual outcome of each attempt. Has anyone done this? Can we in the same column or separate:
Name; phone; attempts; status
Fred; 1233445; 2; busy, no answer
or
Name; phone; attempt_1; attempt_1; etc.
Fred; 1233445; busy; no answer
Thanks,
#Outbound------------------------------
Renaldo Catanzariti
SITA SCARL- Switzerland
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