Hi Community,
I need a Permission or another way to avoid who an agent deselect his WebRTCPhone himself in the own profile . I was doing testing with the permission:
- Telephony > Phone > Assign Assign a phone to a user
But without positive effect , I think that this permission listed above is to permit another user or admin to assign the WebRTCPhone to other users but it is not to avoid a agente quite his own WebRTC from his own profile .
Do you some idea or Guide to accomplish this objective?
In the image attach I am showing the button that I want to be disabled.
Regards
#Telephony------------------------------
Edwin Moreno
Genesys Consultant
Interaxa S.A.
------------------------------