The beta is focused on scale testing and we will be able to achieve that scale in the US regions alone. The beta will be short, only 4 weeks, so GA will come shortly thereafter for all regions.
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Rakesh Tailor
Director, Product Management - Workforce Engagement
Genesys Cloud
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Original Message:
Sent: 10-26-2020 09:43
From: Gareth James
Subject: Speech Analytics for Premise Based Edges (i.e. BYOC Premise) Beta
Hi Rakesh,
Is this beta going to remain restricted to the US Regions? This is a feature on many customers radars and I would have hoped that offering to multiple language regions would have been part of the testing.
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Gareth James
CALLSCAN AUSTRALIA PTY. LTD.
Original Message:
Sent: 10-23-2020 09:05
From: Rakesh Tailor
Subject: Speech Analytics for Premise Based Edges (i.e. BYOC Premise) Beta
Hey Genesys Cloud Users,
We are looking for GC3 customers who are interested in being part of the Beta Program for support for Voice Transcription / Speech Analytics with Premise based Edges (i.e. Bring Your Own Carrier Premise). If you are interested, please reach out to rakesh.tailor@genesys.com.
To qualify you must be:
#SpeechandTextAnalytics
Thanks,
#QualityManagement
#Roadmap/NewFeatures
#Telephony
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Rakesh Tailor
Director, Product Management - Workforce Engagement
Genesys Cloud
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