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How to update email (context.email passed in from Web Chat Widget 2.0) from Agent script

  • 1.  How to update email (context.email passed in from Web Chat Widget 2.0) from Agent script

    Posted 06-11-2021 20:20
    Edited by Richard Surroz 06-14-2021 13:42
    I am trying to update via an Action but I am not sure if I can do so via API. The scenario is the agent would like to be able to correct the email address or enter one for survey purposes at the end of the interaction. I am sure this is simple but I have Friday brain. Thanks for your help and have a great weekend!
    #ArchitectureandDesign

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    RIchard Surroz
    GCI Communication Corp.
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