Genesys Cloud CX

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  • 1.  BCS Client for Network Readiness Assessment

    Top 25 Contributor
    Posted 11-29-2021 20:21

    Hi

    I am in phase of doing network readiness assessment using the below link.
    Genesys Cloud Network Readiness Assessment Tool (inindca.com)

    When using the below link, the BCS client starts for the network readiness assessment.

    The communication to Genesys will be via Proxy & the network readiness assessment should be via proxy. I am using Microsoft Edge browser.
    So wanted to know if the BCS software when running will it refer to the browser (in my scenario Microsoft Edge) & use the necessary Proxy settings to do the necessary assessment.

    Can you please help with this query ?


    #ArchitectureandDesign

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    Rajeev Srikant
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  • 2.  RE: BCS Client for Network Readiness Assessment

    Top 25 Contributor
    Posted 11-30-2021 03:57
    Any help or inputs ?

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    Rajeev Srikant
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