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Our team is actively updating that Blueprint to support Web Messaging. It should be available in about 2 weeks if we don't find any major problems during our QA.
Jim Crespino Sr Director, Developer Evangelism | AppFoundry T: +1 785 477 0504
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I think that we only translate messages that we receive after the agent is engaged. In theory it should be possible to translate every message, but it is not something that we built into the blueprint today. But it is just a blueprint, so a customer is free to take the code and hack away at it to make it do what they need.
Hi everyone,Will this new blueprint be applicable to Open messaging also?ThanksDaniel
Web Messaging and Open Messaging store messages in a similar manner within Genesys Cloud, so the update to the blueprint should work for both.
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