We are switching one of our campaigns to preview mode.  I noticed after the wrap up code is selected, the agent has to select "end preview" is there a way to automatically go to next record after selecting the wrap up code?
#Outbound

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Clayton Curtis
Enova Online Services, Inc.
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Like the End Callback, something we all wish we could have.  Better to vote on the idea and let it bubble to the top:  https://genesyscloud.ideas.aha.io/ideas/OTB-I-312

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Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.com
https://www.Avtex.com
https://RobertWC.Blogspot.com
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Original Message:
Sent: 01-25-2022 10:45
From: Clayton Curtis
Subject: End preview with wrap up selection (Preview Dialing)

We are switching one of our campaigns to preview mode.  I noticed after the wrap up code is selected, the agent has to select "end preview" is there a way to automatically go to next record after selecting the wrap up code?
#Outbound

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Clayton Curtis
Enova Online Services, Inc.
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