A place to ask questions, connect with others, and stay in the know
Eyerys is a Voice of the Customer platform that has been designed with Contact Centers in mind. All important metrics are measured, key drivers are enabled and performance is enhanced.We offer a ready-to-go VOC measurement toolkit suited to any contact center environment seeking to measure performance, process and overall customer experience through the Voice of the Customer.
There really is not better survey solution within the Genesys environment - and as a bonus, we are great people too -)Check out our solution!
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.