Genesys DX (formerly Bold360)

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  • 1.  Redirect URI's

    Posted 01-10-2022 12:06
    Is there any documentation on how to setup Channels-> Email-> Email Accounts for MS Office 365? When I am trying to set this up, I created a new App Registration, but what do I put for the Redirect URIs?

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    Jacob Hudmon
    Jeffers, Inc.
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  • 2.  RE: Redirect URI's

    Posted 01-10-2022 12:26
    I found it,
    https://admin.bold360.com/email/authorize

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    Jacob Hudmon
    Jeffers, Inc.
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  • 3.  RE: Redirect URI's

    Posted 01-19-2022 10:00
    Further to this discussion, does anyone know what the redirect URL is for Genesys DX providers? I'm trying to get OAuth 2.0 setup for MS Graph but I think I need the callback address to Genesys providers to be able to return the API requests.

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    Ross Massie
    Atos IT Solutions and Services, Inc.
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  • 4.  RE: Redirect URI's

    GENESYS
    Posted 01-20-2022 11:37
    Hi Ross!

    Great question. To be able to answer, we'll need an idea of what your goal is and how you are currently trying to accomplish it.

    For example, are you trying to load data into the Digital DX AI from MS Graph? Or are you trying to load data from Digital DX into MS Graph?

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    Anthony Romero
    Genesys - Employees
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