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  • 1.  Record Call tool and ASR

    Posted 03-15-2012 20:28
    Hello guys, I have a CIC 3.0 with Loquendo ASR and TTS, and I'm using the "Record Call tool" in designer to record the voice of the caller in a IVR handler with ASR, but does not generate the audio file at the end of the call. Anyone have any information about it Thank you!!


  • 2.  RE: Record Call tool and ASR

    Posted 04-09-2012 05:26
    Where are you looking for the call recording? It should be stored in the directory specified in the Recording Path server parameter on the IC server.