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Callback Request Attribute for Priority

  • 1.  Callback Request Attribute for Priority

    Posted 09-05-2013 21:08
    I am trying to change the priority of a Callback Request that is created by a custom handler, but I cannot figure out the name for this attribute. I have tried using Eic_AttDynamicWorkgroupPriority, AcdInteractionPriority, Custom_AcdPriority, Eic_RemoteIdPriority, and Eic_RemoteAddressPriority but none seem to be the attribute I am looking for. If anyone knows the name of this attribute or possibly a way of changing the priority, I would very much appreciate the help. We are on 4.0 SU3. Thanks, Andrew


  • 2.  RE: Callback Request Attribute for Priority

    Posted 09-06-2013 18:01
    Custom_AcdPriority


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