Hey there, first time poster, but long time reader. I have been attempting to report on inbound wrapup codes - our users are using them, but cannot find them anywhere. when I search the help ININ library (specifically on calldetail), it mentions that wrapup is no longer used and the column is only there for Legacy reasons. What other table is this information being stored on, as at first couple of glances through the standard tables, I cannot see where it would be.
Any info would be appreciated, thanks!