Hello
I'm having trouble getting the "Parked Call Alerting" to work. If I place a call on orbit and no sales staff picks up the call I want to be alerted after 1 min. I have selected the check box for "Display Desktop Alert for new parked calls" as well as "Play audio alert for new parked calls At regular intervals 1"
I have tried this multiple times with no sucess.
Basically the receptionist needs to be notified after so many seconds if a sales person hasn't picked up an orbit call.
Any help would be great!