I'm wondering if it's possible to get the state/status of a "System Schedule" from Interaction Administrator through a web query?
What I was hoping for was a simple URL query that would simply return a value state of whether a specific schedule was active or not (e.g.
http://icserver/systemschedule=sales returns "true").
Reason for asking, is that I'd like to be able for our website to show whether the Contact Centre is open or not, and was hoping a simple query could return it without needing a full blown ICWS query with authentication.
Otherwise if ICWS is required, where would I start Thanks.
#Integrations#PlatformAdministration#SystemAdministration------------------------------
Jeff
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