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chat widget - setup to go to different workgroups?

  • 1.  chat widget - setup to go to different workgroups?

    GCAP Member
    Posted 11-17-2021 14:53
    Hello

    By default the chat widget pops up and goes to a specific workgroup via a landing page

    Is the any workarounds so chat widget goes to different workgroups on the same landing page?

    is there a way not have the widget pop automatically?
    can chat widget be activated by user?
    for example
    1. click here to chat with customer service.
    2. click here to chat with sales

    Or what other ways can we go about this?

    Thanks in advance
    Richard
    #Unsure/Other

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    Richard
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