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Customize for live chat widget

  • 1.  Customize for live chat widget

    Posted 03-22-2022 08:11

    Thank you for your time , i have so many questions looking for your answers guys , we are aim to customize the web chat widget, I would like to  ask you the below

    1- can we change the email field to mobile number and make it required .

    2- can we replace the subject field with dropdown list

    3- can we change genesys logo with his logo

    also I would refer to something I get into web chat documents and I did try to inject the custom script filed into configuration part for web chat with a json script written by me  and it didn't work as expected

    so could anyone give me hand , any past experience guys

    Mohannad haddad
    Fourth Dimension Systems LLC