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  • 1.  Survey Issue

    Posted 11-18-2021 10:11
    Dear Recently I got realized there is something wrong in survey process  which is there is particular user I had gave him a feedback license all his result are unsatisfied because

    a calls come's to him after he finish handle the call the caller should had a survey as normal but what happen here is different the call get stuck in survey without any action until caller disconnect the call

    I'm going to share a screenshot maybe had anyone face this before ,, kindly if there any past experience share it with me



    Mohannad haddad
    Fourth Dimension Systems Company