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  • 1.  Line values

    Posted 04-16-2022 20:34
    Dear Community

    I would like to know if its possible to add new line value, i have the following scenario I used the Call line value 1 & 2 and I want to add another line value

    I tried to add a custom attribute in the line configuration which is "Outbound ANI " and assign new line value and its didn't work

    Have anyone done this before, give me hand in this plz ...
    #ArchitectureandDesign
    #AskMeAnything(AMA)

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    Mohannad haddad
    Fourth Dimension Systems LLC
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  • 2.  RE: Line values

    Posted 04-17-2022 00:38
    Add "Outbound ANI" to the Custom Attributes tab on a workgroup level and not the line. Optionally you can add "Outbound ANI" to an Account code level instead of the workgroup depending on your use case.

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    John Sweet
    TSYS - Interactive Services
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