Dears,
Have A good day for all.
I have upgraded pureconnect System from 2020 R2 P7 to 2020 R3 P2, and i am facing issue in Interaction reporter Crystal Report.
during the Running reports, I am getting "An exception has Occurred, the details have been looged"
after reading the logs, I can see the below:
CrystalReportExecutor.SetParametersToInputValues : Parameter Media Type defined in ReportData but does not exist in the report.
CrystalReportExecutor.SetParametersToMetadataDefaults : Parameter User List defined in metadata but does not exist in the report.
CrystalReportExecutor.SetParametersToMetadataDefaults : Parameter User defined in metadata but does not exist in the report.
CrystalReportExecutor.SetParametersToMetadataDefaults : Parameter Date Time Range defined in metadata but does not exist in the report.
CrystalReportExecutor.SetParametersToMetadataDefaults : Parameter Media Type defined in metadata but does not exist in the report.
CrystalReportExecutor.SetParametersToInputValues : Parameter DNIS(Report Group) defined in ReportData but does not exist in the report..
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the Crystal Report reports were working fine before upgrading, and after upgrading i can see this issue just in case Crystal Reports where the active reports are working fine.
it there any idea please to assist me?
Warm Regards,
Mohammad Almomani
#Reporting/Analytics------------------------------
Mohammad Almomani
Duqm Data Centre SAOC (D2C) OMAN
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