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Break count not able to see on pulse dashboard

  • 1.  Break count not able to see on pulse dashboard

    NEW MEMBER
    Posted 05-10-2022 05:08
    Hi All,

    I have created a Break action code Name:Break & Code:Break.

    In Pulse dashboard i created one widget and selected Statistics- Break and now agent selected Not ready - break but i can't see that count in dashboard widget instead i can see 1 count in Not ready widget .

    Can anyone help in this .
    #Reporting/Analytics

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    Vinod Gupta
    PwC India
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