Thanks for the call-out my friend.
But yes, there is nothing OOB in the InteractionSummary table (populated by Tracker) or otherwise. You can certainly get fancy with handlers, but I'm not really a handlers guy. So I use the EIC_Callback* attributes and custom log them to the custom attributes table via the Report Log container in Interaction Administrator.
PureConnect - GenesysMore information in that link above (it's the initial link Pete posted).
After getting the custom data logged, you could build SQL queries to extract that info, or a tool like Power BI to build a data model that relates the appropriate data tables.
Thanks,
Trent.