A place to ask questions, connect with others, and stay in the know
Hi All,I am working through the process of moving our system to look at a listener instead of hardcoded to a SQL server and database directly. The issue i have ran into is when i am at the point in setup assistant to enter the database, it tells me"The named database cannot be used since an earlier version of the database exists. Please upgrade this database or enter another database name"This is the same database we connected to, just moved to a different SQL server that has High Availability configured. Has anybody ran into this before? my SQL admin says the everything about the database is the same.
SCR IC-154614 , you have to enable TLS 1.0 to get the setup assistant to run with the updated Native Client or manually run the Script on the DB in the below order to update this tableRun the following scripts/sprocs in the order presented:spinin_create_user_database.sqlspinin_create_user_database <db> <data> <log> <init> <max> <inc> <init> <max> <inc>spinin_setup_database_user.sqlspinin_setup_database_user <db> <lang> <user1> <pwd1> 8192spinin_setup_database_user <db> <lang> <user2> <pwd2> 33024spinin_setup_database_user <db> <lang> <user3> <pwd3> 256ICBuild.sqlTrackerBuild.sqlOptimizerBuild.sqlIRBuild.sqlCSSurveyBuild.sqlWorkflowBuild.sqlIWPBuild.sqlDialerBuild.sqlAnalyticsBuild.sql
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.