Good Morning!
Starting in our environment, yesterday after an ask from Genesys App and Chrome to 'refresh', when an agent is pushed an interaction, a default web browser will pop up a new window/tab trying to go to the below address:
https : //%7B%7Bf59cde71-8328-4ef6-ade0-8b98f535aa97%7D%7D/
Googling the 8b98f535aa in a search provides a single link to Genesys Cloud for Windows Desktop App Release notes:
Genesys Cloud for Windows desktop app release notes - Genesys Cloud Resource CenterIs anyone else experiencing this? Thanks in advance for any responses!
#Omni-ChannelDesktop/UserInterface------------------------------
Steve Parsons
BCD TRAVEL S.A.
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