Yes, definitely interested in hearing more about this!
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Adam Patrick
PRINCIPAL LIFE INSURANCE COMPANY
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Original Message:
Sent: 02-19-2020 17:08
From: Rakesh Tailor
Subject: Post Call Coaching
Hey Everyone,
We are planning on adding features for Post Call Agent Coaching to Genesys Cloud in 2020. We would love to have a conversation with any customers that are interested in this feature to make sure that what we build fits your needs. Ping me back on this thread if you or anyone in your Org would be interested in having a conversation on this.
#Coaching
Thanks,
#Performance Management
#QualityManagement
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Rakesh Tailor
Genesys - Employees
Product Line Director - WEM
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