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Genesys Cloud Certified Professional Exam Order

  • 1.  Genesys Cloud Certified Professional Exam Order

    Posted 05-21-2021 07:58
    Hello All,

    Genesys Cloud Certified Professional has below three exams:
    1. Genesys Cloud Certified Professional – Contact Center Administration
    2. Genesys Cloud Certified Professional – Implementation
    3. Genesys Cloud Certified Professional – Reporting and Analytics

    My Question:
    1. Can I write the exam in any order (1st Implementation,2nd Reporting & Analytics, 3rd Contact Center Administration )?
    2. For preparing next exam, what is the maximum number of days can I take a gap between each of the above three exams?

    Please advise on this.

    Thanks in advance.
    #GenesysCloud

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    Warm Regards,
    Sureshkumar.
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  • 2.  RE: Genesys Cloud Certified Professional Exam Order

    GENESYS
    Posted 05-21-2021 08:52
    Hi Suresh,

    You may take the exams in any order. There is no limitation on the gap between the exams. You may choose to take the exams at your convenience. However, kindly note that your GCP badge will be assigned only after you complete all three exams.


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    Sheela Sridharan
    Sr. Program Manager - Certification
    Genesys Beyond
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  • 3.  RE: Genesys Cloud Certified Professional Exam Order

    Posted 05-21-2021 08:56
    Thanks for your valuable input.

    ------------------------------
    Thanks,
    Sureshkumar.
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  • 4.  RE: Genesys Cloud Certified Professional Exam Order

    Posted 08-06-2021 04:37
    Hi SureshKumar,

    in what order did you take it or plan to take the 3 Exams????

    Thanks


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    Roddy Ryan Bernasor
    AGC Networks
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  • 5.  RE: Genesys Cloud Certified Professional Exam Order

    Posted 08-09-2021 00:56
    Hi Roddy,

    I'm planning to take the exam in below order:
    1. Genesys Cloud Certified Professional – Contact Center Administration
    2. Genesys Cloud Certified Professional – Implementation
    3. Genesys Cloud Certified Professional – Reporting and Analytics


    ------------------------------
    Warm Regards,
    Sureshkumar.
    ------------------------------



  • 6.  RE: Genesys Cloud Certified Professional Exam Order

    Posted 08-09-2021 00:59
    Hi Suresh,

    thanks. I'm planning to take the Implementation 1st then Administration.. kindly PM so we can connect about the exams. Thanks

    Good Luck

    Best Regards,
    Roddy Ryan

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    Roddy Ryan Bernasor
    AGC Networks
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  • 7.  RE: Genesys Cloud Certified Professional Exam Order

    Posted 08-09-2021 01:28
    Hi Roddy,

    I don't have the option to DM. So please share your contact details with suresh.kumar@moksatechnologies.com

    ------------------------------
    Warm Regards,
    Sureshkumar.
    ------------------------------



  • 8.  RE: Genesys Cloud Certified Professional Exam Order

    Posted 10-12-2021 00:54
    Hi Suresh,

    Did you take the exam and in which order did you take.

    Also I want some more information like any practice exams and patterns available.

    Please let me know on this.

    Kind Reagrds,
    Srini

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    Srinivas Munugala
    Hexaware Technologies Limited
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  • 9.  RE: Genesys Cloud Certified Professional Exam Order

    Posted 10-14-2021 09:25

    I recommend taking the exams in the order you feel most comfortable.  Start with that out of joy and excitement. That's a great way to start a journey. 

    I took my first exam based off the material that I was most comfortable with.  That gave me the chance to get in the testing mindset and get a feel for how challenging the exam was and how much I'd need to study.
    For the 2nd exam, I'm taking the one that most stretches me so that I don't put it off till last. Also, it is information that is helping me with one of my customers right now.



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    Nathan Smith
    ConvergeOne, Inc.
    ndsmith@convergeone.com
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  • 10.  RE: Genesys Cloud Certified Professional Exam Order

    GENESYS
    Posted 10-15-2021 08:14
    Edited by Rafael Marciano 10-15-2021 08:15

    Hello, all.

    Another great way to get prepared for the first Certification Exams you are willing to take, is to attend the Certification Exam Prep webinars:


    For Genesys Cloud - https://beyond.genesys.com/explore/course/certification-preparation-for-the-genesys-cloud-certified-professional-gcp-gc-exam

    For Genesys Engage - https://beyond.genesys.com/explore/course/certification-preparation-for-the-inbound-voice-85-consultant-civ-exam

    Those Certification Exam Prep webinars are Instructor-Led, and allow you to experience the look and feel of how a real Certification Exam looks like, which includes a Knowledge test and instructions of how to create a Webassessor account at Kryterion and schedule a proctored exam. The only remark is that those webinars are exclusive for subscription holders.

    I would highly recommend them.


    Regards,



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    Rafael Marciano
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  • 11.  RE: Genesys Cloud Certified Professional Exam Order

    NEW MEMBER
    Posted 10-17-2021 20:13
    Thank you for the above information, these inputs really helps for preparing for the certification exams.

    Regards,
    Srini

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    Srinivas Munugala
    TTC Travel Group Limited
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  • 12.  RE: Genesys Cloud Certified Professional Exam Order

    Posted 10-13-2021 01:22
    Hi Sureshkumar,

    Its better to take the exam in the below order:
    Genesys Cloud Certified Professional – Implementation -> This is the base of the cloud in which you will learn Voice and Collaboration.
    Genesys Cloud Certified Professional – Contact Center Administration --> In this you will come to know about Contact Center stuffs like Skills, Queues,ACD etc.
    Genesys Cloud Certified Professional – Reporting and Analytics -> You will learn about Reporting in Genesys Cloud and troubleshooting related with reporting.

    It totally depends on you how much gap you need.

    Thanks 


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    Nishant Pagare
    British Telecommunications PLC
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