Genesys Cloud (formerly PureCloud)

Discussion Thread View

Genesys Cloud Community Q&A Show - Episode 2 💖

  • 1.  Genesys Cloud Community Q&A Show - Episode 2 💖

    Posted 12 days ago
    Edited by Cole Callahan 12 days ago
    Join Community Manager Matt and Salesforce expert Richard Schott as they discuss burning questions from the Genesys Cloud Community. This week's questions include:

    Show and Tell (Walkthrough):
    - Workspace Transfer Functionality in Salesforce Integration

    Expert Picks (Questions from the Community):
    - API

    - Upon receiving a phone call, change the Salesforce page to show the "contact" page of the caller

    - Salesforce Q&A

    Make sure to SUBSCRIBE to the Genesys Community YouTube Channel!


    Cole Callahan
    Genesys - Employees
    Online Community Coordinator