PureConnect

1 to 50 of 8348 threads (32.1K total posts)
  Thread Subject Replies Last Post Status
Attach file (paperclip) icon NOT appear in the visitor's Web Chat widget
1 2 hours ago by David Majed
Original post by LOH KIAN MIN
Messaging Campaign Schedule - Error While Updating
0 21 hours ago by Rob Falkowski
Is there a way to export all the workstation details via csv format
1 21 hours ago by Aaron Lael
Original post by Anush Shetty
Trying to convert .sasf to .wav files
6 10 days ago by Mohamad Bazzi
Original post by Brad Knierim
issue when trying to consult from Genesys to a Teams User
0 11 days ago by Muhammed Moosa
Win an eBike by talking about GKN!
0 18 days ago by Nicole Milliken
Server's hardware does not meet requirements
4 19 days ago by Paul Simpson
Original post by Fardeen Koodruth
Restore Media Server 2 21 days ago by Christopher Becker
GenesysCloud WebRTC calls Disconnecting 10-30 min in calls on PureConnect System in recent months
0 24 days ago by Michael Leger
Finding out how long someone takes on an IVR callback interaction before attempting to make the call back
1 24 days ago by Jason Koch
Original post by Emmitt McCurdy
SMS - Overview and FAQs
0 one month ago by Matt Lawson
Nominate a winning rockstar & you'll win too!
0 one month ago by Nicole Milliken
Architecture Data table 1 one month ago by Aaron Lael
Original post by Kaleeswaran Ramachandran
How Exception catch works in Architecture and How to print or get Exception details
1 one month ago by Aaron Lael
Original post by Kaleeswaran Ramachandran
Genesys environment URL differentiation
4 one month ago by Aaron Lael
Original post by Ravi Theja Panem
Monitored Apperances status icons only suddenly stop displaying 4 one month ago by Michael Coughlan
Original post by Michael Bishop
Determining which role (or users) have certain Permission
2 one month ago by Paul Simpson
Original post by Anna Jhane Mulinyawe
What User data does CIC get from Active Directory when creating a User in IA?
1 one month ago by Paul Simpson
Original post by Paul Bonin
Attendants Profiles Wild Cards
2 2 months ago by Rafael Guillen
Request for Missing POM Files for Early Version of PSDK9
0 2 months ago by Derek Hu
Unable to Open Interaction Administrator
7 2 months ago by Burton Schilling
Original post by Andrew Wooster
Switch over error with Primary not seeing Backup server
5 2 months ago by Burton Schilling
Moving to CIC2023 -R3 any gotcha and a few questions 1 2 months ago by Christopher Becker
Error when trying to view report in ICBM.
5 2 months ago by Price Bullock
Original post by Jon Mercer
Average Handle Time (AHT) for outbound interactions
1 3 months ago by Aaron Lael
Original post by Patrick Ellis
Agent priority routing
4 3 months ago by Isaac Denegri
Original post by Sean Mieth
Confirm Station Connection?
1 3 months ago by Aaron Lael
Original post by Dave Halderman
The Big Game challenge ending soon!
0 3 months ago by Nicole Milliken
Get logged in agents to log out them.
5 3 months ago by Aaron Lael
Original post by Ahmed Abdel Rheem
ICBM Wrap Up Code Report
1 3 months ago by Aaron Lael
Original post by Tyler Schroer
The Big Game Scores Big forYou!
0 3 months ago by Nicole Milliken
Reschedule Time Zone Skipped Contacts 0 4 months ago by Rob Falkowski
How to hide or un-publish evaluation forms?
0 4 months ago by Lisa Johnson
Authentication Error with Interaction Fax
4 4 months ago by Jon Mercer
Limitation of records in contact list
3 4 months ago by Breno Canyggia Ferreira Marreco
Original post by Jose Antonio Peinado Sanchez
Is there a limit to how many evaluations can be performed on a single interaction?
4 4 months ago by Lisa Johnson
WFH vs Office analysis
0 5 months ago by Sean Bozley
Logskim Filters
1 5 months ago by Drew Bisson
Original post by Chuck Bailey
Emails sending fail with large attachment
2 5 months ago by Miyuru Dahanayaka
Backing out a migration 0 5 months ago by Paul Simpson
Self Signed cert between OSSM and IceLib-Web app port 8952 (page 24 of PortMap_tr,pdf) 0 5 months ago by Christopher Becker
Phone issues following upgrade
0 5 months ago by Paul Simpson
No new records being written to Database?
9 5 months ago by Paul Simpson
Description: Error copying archive file to IRContentSvc_CICREM2_CIC1.xxxxxx.AC.NZ_1404. 1 5 months ago by Brian Mabey
Too many recordings (25000) in the queue. Rejected. 1 5 months ago by Brian Mabey
Finding SMS Phone Number
4 5 months ago by Jon Mercer
F status
1 5 months ago by Paul Simpson
Original post by Bharathraj Shet
Interaction Migrator Issues 8 6 months ago by Guchan Erzorlu
Original post by Dan Kenneth Sta Iglesia
Migrating and Upgrading to 2023 R2 12 6 months ago by Paul Simpson
New Q&A Show Episode is all about BOTS!
1 6 months ago by Nicole Milliken