PureConnect

1 to 50 of 8353 threads (32.1K total posts)
  Thread Subject Replies Last Post Status
Changing the Location of Storage of Recording
4 8 days ago by Anil Bajaj
Original post by Mirza Baig
Poly Rove B2
2 15 days ago by Christoph Hellmann
Original post by Richard Sutterfield
Interaction SIP SoftPhone License 11 21 days ago by Roberto Rovelo
Original post by Karl Reed
Log tracking changes made - User not identified
7 21 days ago by David Majed
Original post by Carl Van Der Merwe
ICBM Alerts - How to export to CSV or pull through ICWS 1 one month ago by Aaron Lael
Original post by William Wyszomirski
Trying to convert .sasf to .wav files
9 one month ago by Sachin Nangia
Original post by Brad Knierim
How to keep the Machine ID while moving a VM to another VMWare host
5 one month ago by Guchan Erzorlu
Original post by Igor Dinissuk
Email Interaction Conversation ID? 5 one month ago by Alejandro Hernandez Cerda
Original post by Sean Walls
Is there a way to export all the workstation details via csv format
2 one month ago by Anush Shetty
Custom SIP-Headers in transfers missing
0 one month ago by Jan Paschen
setting ININ_SSL_MIN_PROTOCOL_VERSION to TLSv1.2 1 one month ago by Jayson Aggen
Original post by Christopher Becker
Handler read access to SIP Header on incoming call 9 one month ago by David Fradejas Tomás
Original post by Matt Hanna
X-ININ-CRN Parameter update or add
3 one month ago by David Fradejas Tomás
Original post by Tayfun Dumlupınar
SMS Numbers 0 one month ago by Rob Falkowski
Attach file (paperclip) icon NOT appear in the visitor's Web Chat widget
1 one month ago by David Majed
Original post by LOH KIAN MIN
Messaging Campaign Schedule - Error While Updating
0 one month ago by Rob Falkowski
issue when trying to consult from Genesys to a Teams User
0 2 months ago by Muhammed Moosa
Win an eBike by talking about GKN!
0 2 months ago by Nicole Milliken
Server's hardware does not meet requirements
4 2 months ago by Paul Simpson
Original post by Fardeen Koodruth
Restore Media Server 2 2 months ago by Christopher Becker
GenesysCloud WebRTC calls Disconnecting 10-30 min in calls on PureConnect System in recent months
0 2 months ago by Michael Leger
Finding out how long someone takes on an IVR callback interaction before attempting to make the call back
1 2 months ago by Jason Koch
Original post by Emmitt McCurdy
SMS - Overview and FAQs
0 2 months ago by Matt Lawson
Nominate a winning rockstar & you'll win too!
0 3 months ago by Nicole Milliken
Architecture Data table 1 3 months ago by Aaron Lael
Original post by Kaleeswaran Ramachandran
How Exception catch works in Architecture and How to print or get Exception details
1 3 months ago by Aaron Lael
Original post by Kaleeswaran Ramachandran
Genesys environment URL differentiation
4 3 months ago by Aaron Lael
Original post by Ravi Theja Panem
Monitored Apperances status icons only suddenly stop displaying 4 3 months ago by Michael Coughlan
Original post by Michael Bishop
Determining which role (or users) have certain Permission
2 3 months ago by Paul Simpson
Original post by Anna Jhane Mulinyawe
What User data does CIC get from Active Directory when creating a User in IA?
1 3 months ago by Paul Simpson
Original post by Paul Bonin
Attendants Profiles Wild Cards
2 3 months ago by Rafael Guillen
Request for Missing POM Files for Early Version of PSDK9
0 3 months ago by Derek Hu
Unable to Open Interaction Administrator
7 4 months ago by Burton Schilling
Original post by Andrew Wooster
Switch over error with Primary not seeing Backup server
5 4 months ago by Burton Schilling
Moving to CIC2023 -R3 any gotcha and a few questions 1 4 months ago by Christopher Becker
Error when trying to view report in ICBM.
5 4 months ago by Price Bullock
Original post by Jon Mercer
Average Handle Time (AHT) for outbound interactions
1 5 months ago by Aaron Lael
Original post by Patrick Ellis
Agent priority routing
4 5 months ago by Isaac Denegri
Original post by Sean Mieth
Confirm Station Connection?
1 5 months ago by Aaron Lael
Original post by Dave Halderman
The Big Game challenge ending soon!
0 5 months ago by Nicole Milliken
Get logged in agents to log out them.
5 5 months ago by Aaron Lael
Original post by Ahmed Abdel Rheem
ICBM Wrap Up Code Report
1 5 months ago by Aaron Lael
Original post by Tyler Schroer
The Big Game Scores Big forYou!
0 5 months ago by Nicole Milliken
Reschedule Time Zone Skipped Contacts 0 6 months ago by Rob Falkowski
How to hide or un-publish evaluation forms?
0 6 months ago by Lisa Johnson
Authentication Error with Interaction Fax
4 6 months ago by Jon Mercer
Limitation of records in contact list
3 6 months ago by Breno Canyggia Ferreira Marreco
Original post by Jose Antonio Peinado Sanchez
Is there a limit to how many evaluations can be performed on a single interaction?
4 6 months ago by Lisa Johnson
WFH vs Office analysis
0 6 months ago by Sean Bozley
Logskim Filters
1 7 months ago by Drew Bisson
Original post by Chuck Bailey