PureConnect

1 to 50 of 8115 threads (31.3K total posts)
  Thread Subject Replies Last Post Status
SQL Query to Determine Agent Interaction Hold Counts
0 yesterday by Barry Farrington
AMA: How long after EOL will subscription licenses for PureConnect be available?
3 yesterday by Tom Shallon
"Active" box for some of the report in IA > Report Log container
2 yesterday by Conn Sinn Kam
AMA: Spending more for the same functionality?
5 yesterday by Hal Nordlin
Original post by Scott Thomas
Data outside EU
7 yesterday by Alli McKeon
Original post by Tommy Sarnblad
AMA Now Closed - Stay Tuned!
0 yesterday by Matt Lawson
AMA Pureconnect Certification Training, ADD cloud for free?
4 yesterday by Jason Koch
AMA: Handling handlers when migrating to Genesys Cloud
4 yesterday by Alli McKeon
Original post by Tom Shallon
AMA PureConnect - Licensing tools
1 yesterday by Tom Shallon
Original post by Aaron Lael
AMA: Switching back to perpetual?
1 yesterday by Richard Sutterfield
Original post by Scott Thomas
E(O)Lephant in the room | When we will start discussing about it? 17 yesterday by Jason Koch
Original post by Rasko Radojevic
AMA Now Open - Ask Our Panel Your PureConnect Questions
10 yesterday by Matt Lawson
Deleted account still getting sent alerts
2 yesterday by Jon Mercer
Outbound Campaign Sorting and Priority
4 2 days ago by Rechelle McConnell
Auto Answer for Digital channel
5 2 days ago by Jaime Perez
Original post by Noufal Ibrahim
Ask Me Anything (AMA) Tomorrow
0 2 days ago by Matt Lawson
PureConnect integration with Genesys Cloud issues on backup IC server 2 3 days ago by Shane Jenkins
Handler execution stops unexpectedly
1 4 days ago by Avraham (Avi) Rozen
Unable to acquire license w ICBM when Int. Desktop launched first 11 7 days ago by Josh Bell
Original post by Shane Jenkins
Change Voicemail System Prompt
5 8 days ago by Goran Vanovski
Original post by Rahul Tyagi
High Availability Database Configuration
1 8 days ago by Jayson Aggen
Original post by Scott Williams
SMS Text issue
1 9 days ago by Paul Reininger
Original post by Richard Smidt
Calling a handler thru a API
2 9 days ago by Aasif Aleem
Original post by Richard Smidt
PureConnect EOL Announcement
1 10 days ago by Aaron Lael
Original post by Tom Shallon
Frequently getting OutofService error on workspace
0 13 days ago by Vinod Gupta
Can I roll back an upgrade on a single server configuration? 8 14 days ago by Drew Drew Bisson
Original post by Christopher Becker
SQL 2019 Multi Subnet Failover Configuration
0 14 days ago by Paul Turner
handler
1 14 days ago by Drew Drew Bisson
Original post by Mohannad haddad
Inbound Caller Blocking/Redirerting at UCaaS level
1 14 days ago by Drew Drew Bisson
Original post by Hanibal Chavez
PureConnect WAV files to Salesforce Case unable to play the files 0 14 days ago by Todd Abbott
Callback Complete and User Status
6 14 days ago by Todd Abbott
Original post by Craig Andree
Current Shift and Previous Shift meaning
1 15 days ago by Aaron Lael
Original post by Pavel Broska
Compare Dates in handler
2 15 days ago by Pavel Broska
Archiving recordings in PCC
0 16 days ago by Tony Curoso
Break count not able to see on pulse dashboard
0 16 days ago by Vinod Gupta
On Hold By Agent Prompts
5 17 days ago by Steven Owen
Original post by Elizabeth Jenkins
WFM Optimization
6 18 days ago by Mohammed Khaleel
Original post by Chip Funk
Stations time out 1 19 days ago by vinayak Vagal
Original post by Mohannad haddad
Define login settings on Interaction Desktop installation 2 28 days ago by Igor Dinissuk
Original post by Michael Bishop
Looking for Pureconnect WFM Expert
0 one month ago by Mohammed Khaleel
Assign Emails 3 one month ago by Maksim Gill
Original post by Andrew Wooster
Email Question
3 one month ago by Maksim Gill
Original post by Tina Yocum
ICWS - Create Callback RemoteId
0 one month ago by saravanakumar velayutham
Webchat Customization: Idle Time Attributes
4 one month ago by Jilles Wielaard
Original post by Bryan Wilson
All directories blank company wide 1 one month ago by Bill Otto
Tracking Idle messages for chat interactions.
0 one month ago by Joseph Rakgatla
Interaction dialer popup screen 4 one month ago by Mahboob Mirza
Original post by Mohannad haddad
Looking at moving from On Prem to cloud 2 one month ago by LaDonna Brown
Original post by Christopher Becker
Line values 1 one month ago by John Sweet
Original post by Mohannad haddad
Outbound ANI 1 one month ago by John Sweet
Original post by Mohannad haddad