PureConnect

1 to 50 of 7445 threads (28.9K total posts)
Thread Subject Replies Last Post
Line Configuration - Identity (out) Diverted value
0 4 hours ago by Petit Kristan
Interaction Fax Error
1 yesterday by Michael Coughlan
CX Insights Demos 0 yesterday by Marian OConnell
Recording calls after transfer
4 yesterday by Sajed Salah
IceLib error creating a session
6 yesterday by Paul Simpson
Original post by Sean McGrath
TLS/SRTP between Cisco Callmanager and PureConnect 0 2 days ago by AARON LAEL
Social media
0 2 days ago by Sajed Salah
Sending chat attribute from web to CIC
0 3 days ago by Chudi Igboemeka
Optimizer replacement?
1 3 days ago by Cameron Smith
Original post by Conor Twomey
IceLib - User License Add(s) and Removal(s) 0 3 days ago by Raleigh Beringer
Interaction Connect add-in : Retrieving attribute, Queue Object and Session
13 4 days ago by Hans-Gerd Sandhagen
Original post by Franz Jerome De Guzman
Attach file (paperclip) icon NOT appear in the visitor's Web Chat widget
0 4 days ago by LOH MIN
SIP SoftPhone
0 5 days ago by Sajed Salah
Scheduled Callback ICWS
6 6 days ago by Richard Smidt
Original post by Rogier Bosch
Questions regarding set up the quality avaluation
0 8 days ago by Joan Riera
Chat ACD Agent Connect should only display Agent firstname
3 8 days ago by Mirza Mahboob Baig
Generic Objects
0 9 days ago by Tina Yocum
Hard forward extension to external number
1 9 days ago by Paul Simpson
Original post by Evan Mann
Email and web chat configuration
2 9 days ago by Mohanad Agha
Not able to view genesys university videos
1 10 days ago by Paul Simpson
Original post by Alrumikhani Al-Rumikhani
Restrict Number of Views Agent can add in Interaction Connect
0 11 days ago by Mirza Mahboob Baig
Interaction Connect Windows Authentication Not Working
0 11 days ago by Mirza Mahboob Baig
Conference Calls
3 13 days ago by Paul Simpson
Original post by Sajed Salah
Wrap Up Code
6 15 days ago by Blayne Mathieu
Original post by Sajed Salah
Screen Recording transfer service not binding to NetMotion VPN adapter
0 15 days ago by Blayne Mathieu
Email Interactions in Queue Missing 0 16 days ago by Manash Kumar
Edge Device for UAT and Prod environment
0 16 days ago by Vickesh Patel
IceLib - Managed IP Phones and Stations
2 17 days ago by Paul Simpson
Original post by James Dunn
Email Question
2 17 days ago by Tina Yocum
Bulk Uploading of Agents
2 17 days ago by Patrick Hanby
Original post by Barry Farrington
Get first name,last name in chat bot
0 18 days ago by Mona Abdou
Conference Calls
0 19 days ago by Sajed Salah
How to Set Time Zone While Creating an Agent? 2 21 days ago by Ali Koyuncu
Email Interactions Struck in Queue days
1 21 days ago by Dieter Wijnen
Original post by Mohammad Khaleel
Linking Callback Interactions to Inbound/Outbound Calls 6 22 days ago by Dieter Wijnen
Original post by Barry Farrington
Chat Widget Extension
9 22 days ago by Mona Abdou
Original post by M A Feroz
X-ININ-CRN Parameter update or add
1 23 days ago by Dieter Wijnen
Original post by Tayfun Dumlupınar
Interaction Ring issue with Salesforce (PCSF) Integration
2 25 days ago by Anagha Chandere
Problem with UserConfiguration
2 25 days ago by Ali Koyuncu
callback widgets : EWT 0 28 days ago by MICHAEL SOURBRON
Available System Attributes for Skill Proficiency/Desire to Use? 3 29 days ago by Eliezer Stekel
Original post by Barry Farrington
Queue Statistics By Interaction Type in ICWS
4 29 days ago by Eliezer Stekel
Location of user in Pure connect web chat
0 29 days ago by Mona Abdou
Audiocodes Mediant 2000 CLI console access
1 one month ago by Paul Simpson
Original post by Subhash Srivastava
Is there any email history 0 one month ago by Pavel Broska
Screen Analytics - Searching for audio
0 one month ago by Janet Hayward
Using Screen Analytics for Quality Questionnaires
0 one month ago by Janet Hayward
Auto Answer for Digital channel
2 one month ago by Jaime Perez
Original post by noufal ebrhaim
SQL Database 2016 SP
2 one month ago by Glenn Does
Original post by Sajed Salah
Integration to multiple Salesforce Instance
0 one month ago by Martin Bunting