PureConnect

1 to 50 of 8100 threads (31.3K total posts)
  Thread Subject Replies Last Post Status
SMS Text issue
 
PureConnect Topics Handlers
1 17 hours ago by Paul Reininger
Original post by Richard Smidt
High Availability Database Configuration
 
PureConnect Topics System Administration
0 17 hours ago by Scott Williams
Calling a handler thru a API
 
PureConnect Topics Handlers
2 yesterday by Aasif Aleem
Original post by Richard Smidt
PureConnect EOL Announcement
 
PureConnect Topics Roadmap/New Features
1 yesterday by Aaron Lael
Original post by Tom Shallon
E(O)Lephant in the room | When we will start discussing about it? 9 yesterday by Avraham (Avi) Rozen
Original post by Rasko Radojevic
Handler execution stops unexpectedly
 
PureConnect Topics Handlers
0 2 days ago by Avraham (Avi) Rozen
Frequently getting OutofService error on workspace
 
PureConnect Topics Implementation
0 4 days ago by Vinod Gupta
Can I roll back an upgrade on a single server configuration? 8 5 days ago by Drew Drew Bisson
Original post by Christopher Becker
SQL 2019 Multi Subnet Failover Configuration
 
PureConnect Topics Integrations
0 5 days ago by Paul Turner
handler
 
PureConnect Topics Architecture and Design
1 5 days ago by Drew Drew Bisson
Original post by Mohannad haddad
Inbound Caller Blocking/Redirerting at UCaaS level
 
PureConnect Topics Telephony
1 5 days ago by Drew Drew Bisson
Original post by HANIBAL CHAVEZ
PureConnect WAV files to Salesforce Case unable to play the files 0 5 days ago by Todd Abbott
Callback Complete and User Status
 
PureConnect Topics Handlers
6 5 days ago by Todd Abbott
Original post by Craig Andree
Current Shift and Previous Shift meaning
 
PureConnect Topics Reporting/Analytics
1 6 days ago by Aaron Lael
Original post by Pavel Broska
Compare Dates in handler
 
PureConnect Topics Handlers
2 6 days ago by Pavel Broska
Archiving recordings in PCC
 
PureConnect Topics Quality Management
0 7 days ago by Tony Curoso
Break count not able to see on pulse dashboard
 
PureConnect Topics Reporting/Analytics
0 7 days ago by Vinod Gupta
On Hold By Agent Prompts
 
PureConnect Topics Architecture and Design
5 8 days ago by Steven Owen
Original post by Elizabeth Jenkins
WFM Optimization
 
PureConnect Topics WEM/Optimizer
6 10 days ago by Mohammed Khaleel
Original post by Chip Funk
Stations time out 1 10 days ago by vinayak Vagal
Original post by Mohannad haddad
Define login settings on Interaction Desktop installation 2 19 days ago by Igor Dinissuk
Original post by Michael Bishop
Looking for Pureconnect WFM Expert
 
PureConnect Topics WEM/Optimizer
0 21 days ago by Mohammed Khaleel
Assign Emails 3 23 days ago by Maksim Gill
Original post by Andrew Wooster
Email Question
 
PureConnect Topics Routing (ACD/IVR)
3 23 days ago by Maksim Gill
Original post by Tina Yocum
ICWS - Create Callback RemoteId
 
PureConnect Topics Implementation Integrations
0 24 days ago by saravanakumar velayutham
Webchat Customization: Idle Time Attributes
 
PureConnect Topics Handlers
4 26 days ago by Jilles Wielaard
Original post by Bryan Wilson
All directories blank company wide 1 28 days ago by Bill Otto
Tracking Idle messages for chat interactions.
 
PureConnect Topics Digital Channels Handlers
0 28 days ago by Joseph Rakgatla
Interaction dialer popup screen 4 29 days ago by Mahboob Mirza
Original post by Mohannad haddad
Looking at moving from On Prem to cloud 2 one month ago by LaDonna Brown
Original post by Christopher Becker
Line values 1 one month ago by John Sweet
Original post by Mohannad haddad
Outbound ANI 1 one month ago by John Sweet
Original post by Mohannad haddad
Delays in interaction information displayed in ICBM application
 
PureConnect Topics Reporting/Analytics
2 one month ago by James Pellegrino
Interaction Administrator is blank
 
PureConnect Topics Unsure/Other
2 one month ago by Guchan Erzorlu
Original post by Rod Dewar
Dialer Suppress Full Campaign Flush
 
PureConnect Topics Outbound
1 one month ago by Eric Berkshire
Remote Opportunity
 
PureConnect Topics System Administration
0 one month ago by Todd Abbott
Meet Community Team Member Nicole!
 
PureConnect Topics Ask Me Anything (AMA)
0 one month ago by Matt Lawson
ICWS request to reset dialer campaigns
 
PureConnect Topics Integrations Outbound
5 one month ago by JOHAN CANTENS (Duplicate)
Original post by Pontus Björling
HELP! Attendant Profiles 4 one month ago by Kat Martin
Original post by Katie Dodge
Handler initiated Intercom call to workgroup reporting
 
PureConnect Topics Reporting/Analytics
3 one month ago by Raymond Hicks
Original post by Eric Berkshire
Polycom IP Phone Configuration Utility
 
PureConnect Topics SIP/VolP
0 one month ago by Robert Wakefield-Carl
ICWS using Javascript (AMD)
 
PureConnect Topics Integrations
0 one month ago by JIMMY KWAN
No Cost to Biller
 
PureConnect Topics Implementation
0 one month ago by Paul Falvey
Interaction Migrator Issues 4 one month ago by Dan Kenneth Sta Iglesa
Call Forwarding
 
PureConnect Topics Telephony
3 one month ago by Jon Mercer
Customize for live chat widget 0 one month ago by Mohannad haddad
Meraki Firewall Issues
 
PureConnect Topics System Administration
0 one month ago by Jon Mercer
Reinstall CIC due to computer name 1 2 months ago by Mark Muhona
Original post by Pavel Broska
WebRTC Calls dont show the answer or decline interaction buttons for a few Agents
 
PureConnect Topics Telephony
0 2 months ago by Dennis Singh
Call Time Out
 
PureConnect Topics Outbound
0 2 months ago by Rechelle McConnell