PureConnect

1 to 50 of 8103 threads (31.3K total posts)
  Thread Subject Replies Last Post Status
PureConnect integration with Genesys Cloud issues on backup IC server 1 9 hours ago by Francesco Mazzeo
Original post by Shane Jenkins
Deleted account still getting sent alerts
0 20 hours ago by Jon Mercer
Unable to acquire license w ICBM when Int. Desktop launched first 11 23 hours ago by Josh Bell
Original post by Shane Jenkins
"Active" box for some of the report in IA > Report Log container
0 yesterday by Conn Sinn Kam
Change Voicemail System Prompt
5 2 days ago by Goran Vanovski
Original post by Rahul Tyagi
High Availability Database Configuration
1 2 days ago by Jayson Aggen
Original post by Scott Williams
SMS Text issue
1 3 days ago by Paul Reininger
Original post by Richard Smidt
Calling a handler thru a API
2 3 days ago by Aasif Aleem
Original post by Richard Smidt
PureConnect EOL Announcement
1 4 days ago by Aaron Lael
Original post by Tom Shallon
E(O)Lephant in the room | When we will start discussing about it? 9 4 days ago by Avraham (Avi) Rozen
Original post by Rasko Radojevic
Handler execution stops unexpectedly
0 5 days ago by Avraham (Avi) Rozen
Frequently getting OutofService error on workspace
0 7 days ago by Vinod Gupta
Can I roll back an upgrade on a single server configuration? 8 7 days ago by Drew Drew Bisson
Original post by Christopher Becker
SQL 2019 Multi Subnet Failover Configuration
0 8 days ago by Paul Turner
handler
1 8 days ago by Drew Drew Bisson
Original post by Mohannad haddad
Inbound Caller Blocking/Redirerting at UCaaS level
1 8 days ago by Drew Drew Bisson
Original post by HANIBAL CHAVEZ
PureConnect WAV files to Salesforce Case unable to play the files 0 8 days ago by Todd Abbott
Callback Complete and User Status
6 8 days ago by Todd Abbott
Original post by Craig Andree
Current Shift and Previous Shift meaning
1 8 days ago by Aaron Lael
Original post by Pavel Broska
Compare Dates in handler
2 9 days ago by Pavel Broska
Archiving recordings in PCC
0 10 days ago by Tony Curoso
Break count not able to see on pulse dashboard
0 10 days ago by Vinod Gupta
On Hold By Agent Prompts
5 11 days ago by Steven Owen
Original post by Elizabeth Jenkins
WFM Optimization
6 12 days ago by Mohammed Khaleel
Original post by Chip Funk
Stations time out 1 13 days ago by vinayak Vagal
Original post by Mohannad haddad
Define login settings on Interaction Desktop installation 2 22 days ago by Igor Dinissuk
Original post by Michael Bishop
Looking for Pureconnect WFM Expert
0 24 days ago by Mohammed Khaleel
Assign Emails 3 25 days ago by Maksim Gill
Original post by Andrew Wooster
Email Question
3 25 days ago by Maksim Gill
Original post by Tina Yocum
ICWS - Create Callback RemoteId
0 26 days ago by saravanakumar velayutham
Webchat Customization: Idle Time Attributes
4 29 days ago by Jilles Wielaard
Original post by Bryan Wilson
All directories blank company wide 1 one month ago by Bill Otto
Tracking Idle messages for chat interactions.
0 one month ago by Joseph Rakgatla
Interaction dialer popup screen 4 one month ago by Mahboob Mirza
Original post by Mohannad haddad
Looking at moving from On Prem to cloud 2 one month ago by LaDonna Brown
Original post by Christopher Becker
Line values 1 one month ago by John Sweet
Original post by Mohannad haddad
Outbound ANI 1 one month ago by John Sweet
Original post by Mohannad haddad
Delays in interaction information displayed in ICBM application
2 one month ago by James Pellegrino
Interaction Administrator is blank
2 one month ago by Guchan Erzorlu
Original post by Rod Dewar
Dialer Suppress Full Campaign Flush
1 one month ago by Eric Berkshire
Remote Opportunity
0 one month ago by Todd Abbott
Meet Community Team Member Nicole!
0 one month ago by Matt Lawson
ICWS request to reset dialer campaigns
5 one month ago by JOHAN CANTENS (Duplicate)
Original post by Pontus Björling
HELP! Attendant Profiles 4 one month ago by Kat Martin
Original post by Katie Dodge
Handler initiated Intercom call to workgroup reporting
3 one month ago by Raymond Hicks
Original post by Eric Berkshire
Polycom IP Phone Configuration Utility
0 one month ago by Robert Wakefield-Carl
ICWS using Javascript (AMD)
0 one month ago by JIMMY KWAN
No Cost to Biller
0 one month ago by Paul Falvey
Interaction Migrator Issues 4 one month ago by Dan Kenneth Sta Iglesa
Call Forwarding
3 one month ago by Jon Mercer