Discussion

  Thread Subject Replies Last Post Status
Visio Diagrams
9 35 minutes ago by Takamune ISHIGE
Original post by mark dauvergne
Background Ringing Jabra 65 Headset
16 an hour ago by John Korn
Original post by Dan Wong
Increase in Issues on our Genesys platform
37 an hour ago by John Korn
Original post by Diane Stephens
Unpaid time in a Workplan
6 an hour ago by Shannon Hellner
Original post by Melissa Palmer
In Queue Audio Prompt Real Time Update
8 2 hours ago by Jim Mayer
How to Leverage Auto-Approval Despite Limitations Presented by Agent Movement
2 2 hours ago by Shannon Hellner
Original post by Andrea Rushfeldt
Ringing from the PC
0 3 hours ago by Phi Nguyen
Missing translation "admin_ui_engine.divisions.flow_type.commonmodule" for locale "en-us, en-us, en-us" 3 3 hours ago by Samantha Elbaz
Original post by Greg Beal
Bring Browser to front or alert on new interaction
3 4 hours ago by Vaun McCarthy
Original post by Kellyn DuBois
Guess the Date: When will this community hit 5,000 members?!
29 4 hours ago by Tim Dowdy
Original post by Nicole Milliken
What are your Oscars Ballot Predictions? You could win!
0 4 hours ago by Nicole Milliken
Architect data tables user interface updates
29 4 hours ago by Amelie Wisniak
Architect Call Transfers to Outside Numbers 0 4 hours ago by Tracee Baddley
Bulk Delete Recordings
2 4 hours ago by Penny Petrie
Asking YOU to nominate Community Rockstars!
0 5 hours ago by Nicole Milliken
Evaluation Retention
6 5 hours ago by Imelda Lopez
Original post by Shelby Cronk
Callback Handle Times 15 6 hours ago by Sabyasachi Pradhan
What 3 Movies Describe You?
5 6 hours ago by Nicole Milliken
Asking YOU to nominate Community Rockstars!
0 6 hours ago by Nicole Milliken
Agent Script Text Formatting 3 7 hours ago by Paul Simpson
Original post by Brian Harryman
Oscar Ballot Challenge is here!
0 7 hours ago by Nicole Milliken
How export Queue reports for a date range
1 7 hours ago by Breno Canyggia Ferreira Marreco
Original post by Sherwin Liddell
Take your guess in the Oscar Ballots Challenge!
2 7 hours ago by Breno Canyggia Ferreira Marreco
Original post by Nicole Milliken
Recreating Queue Metrics Interval Report in performance workspaces
4 8 hours ago by Nikhil Ponnam
Original post by Tama Berry
Agents unable to pick up calls
55 8 hours ago by Sylvain Richard
Original post by Stephen Jacobs
Transfers roadmap including new transfer APIs
3 8 hours ago by David Farrell
Best Web Message Routing so higher proficiency agents are Maxed out (utilization) before routing to lower proficiency agents.
0 9 hours ago by Gina Palmer
Genesys Cloud Release Notes | February 21 2024
0 9 hours ago by Tracy Vickers
Asking YOU to nominate Community Rockstars!
0 9 hours ago by Nicole Milliken
Looking for Genesys Cloud CX online Training
1 10 hours ago by Matt Lawson
Original post by vivek pandya
Beta - New AudioHook queue setting and Architect flow action
4 10 hours ago by Rebecca Owens
Stop automatic queue transfer when the call is ringing on an agent
0 10 hours ago by Marco Silva
Genesys Cloud CX Release Notes - February 21 2024
0 11 hours ago by Antwuan Rencher
Not able to create an alert rule
1 11 hours ago by Nikhil Ponnam
Original post by Dirk Krampe
Email Server Java Error | java.io.EOFException: source exhausted prematurely
0 13 hours ago by Manuel Villajos Muñoz
Now Recruiting! Journey Flows
4 13 hours ago by Julianne Chaloux
Genesys Audio Connector
15 13 hours ago by Alejandra Santiago
Unable to receive data on our WebSocket 4 14 hours ago by Abdul Ahad
Working with incoming SIP Headers from outside
6 15 hours ago by Sergio Serrano
Embed Genesys Cloud widgets / Knowledge portal on Sharepoint site
2 yesterday by Vaun McCarthy
Original post by Calvin Ostin
Fail to install CX Cloud, Digital and AI for Salesforce Service Cloud
8 yesterday by Vaun McCarthy
Original post by Joseph Tse
Real-Time Adherence not updating 6 yesterday by Vikki Papesh
Original post by Brad Goff
Adjusted Required Staff and Performance Metrics in Schedule View
32 yesterday by Anthony Cedrone
Original post by Belinda Herrera
Please nominate Community Rockstars!
0 yesterday by Nicole Milliken
Dynamic Agent Assignments
1 yesterday by Jason McLennan
Original post by Chong Chun Hong
Server Side Subscription of CTI Events instead of using the Client Side Service Client API
1 yesterday by Jason McLennan
Original post by Alan Klein
Documentation on the Service Client API Subscription Events?
1 yesterday by Jason McLennan
Original post by Alan Klein
Schedules, Schedule Groups and Divisions
5 yesterday by Paul Simpson
Original post by Jeff Humphreys
Connect to external VXML application
8 yesterday by Karthi Muthukrishnan
Waiting interaction are not visible in queue performance.
2 yesterday by Mamadou Diene DIOP