Discussion

  Thread Subject Replies Last Post Status
Beta - Data Tables User Interface Update 7 25 minutes ago by Amelie Wisniak
Export Transcripts
0 30 minutes ago by Shauna Gibson
Genesys Cloud Integration with Mulesoft (Web Service data intergration)
5 34 minutes ago by Richard Schott
Original post by Adesh Jadhav
BYOC Premise - Customer Hardware Solution Edge for our enviornment.
10 36 minutes ago by Maguitte Christopher
Original post by Subhash Srivastava
Chatbot identify url/page customer is on?
0 an hour ago by Robert Schwanke
COMING SOON !!! Beta Multi-Contextual Panel
2 an hour ago by Nicole Dehn
Original post by Nicholas Robinson
Multiple divisions, single queue: is this you?
1 an hour ago by John Greer
Original post by Becky Powell
Invoke URL when dialing contact in preview campaign
12 an hour ago by Steven Busse
Original post by Charis Sideridis
Transfers roadmap including new transfer APIs
14 2 hours ago by David Farrell
Server's hardware does not meet requirements
3 2 hours ago by Guchan Erzorlu
Original post by Fardeen Koodruth
set priority consult transfer 0 3 hours ago by Nuttapong Limadisai
Agents were removed from queue by unknown user ID
2 3 hours ago by Marco Silva
Chatbot interactions analyze (more than 10 days in Optimization Dashboard - Utterance History) 0 3 hours ago by Michal Wojcik
WFM Scheduled > Required Staff (What to do?) 1 5 hours ago by Felicity Martin-Murray
Original post by Breno Canyggia Ferreira Marreco
Latest updates to utilization 0 6 hours ago by Ram Prashanth Muralikrishnan
Question about the use of load balancing via DNS records in combination with digest authentication
2 7 hours ago by Sean Fitzpatrick
Auto-greeting for voice
3 15 hours ago by Brandon Hamilton
Intraday Monitoring nº Agents
2 16 hours ago by Shannon Hellner
Original post by ANA BELEN ALONSO VIDALES
Architect data tables user interface updates
45 16 hours ago by Amelie Wisniak
Exporting Time Off Request from prior month for both active / non active employees
1 16 hours ago by Shannon Hellner
Original post by Anthony Cedrone
ACW is currently not timing out
0 16 hours ago by Phi Nguyen
Content Search In Different Languages
2 17 hours ago by Anik Dey
Original post by Tommy Oudavanh
End Interactions Automatically when Agents Logoff
0 18 hours ago by Mark Pierson
Enable last-used queue for outbound interactions on behalf of a queue 2 20 hours ago by Rihab BEN MALEK
WhatsApp surveys
8 20 hours ago by Marco Villaseñor
Original post by Mariano Krnjan
How to get multiple outputs from single API and put it as an input to another API? 1 20 hours ago by Jose Albor
Original post by Khurshid Ali
Digital Bot Sessions Self Served Confusion 1 22 hours ago by Nicole VanWie
Trouble with BYOC Carrier SIP REFER
1 22 hours ago by Paul McGurn
Creates flowcharts of Genesys cloud or PureConnect interaction flow 208 23 hours ago by Takamune ISHIGE
Looking for New WEM Reference Customers! 0 23 hours ago by Robert Beasley
One-Way Audio
5 23 hours ago by Paul Simpson
Original post by Gavin Hoffman
WEMay is just around the corner.... 3 23 hours ago by Anthony Cedrone
Original post by Tracy Vickers
Search String in Debug Log on a Call for Reporting 2 yesterday by Jennifer DiCesare
Alert: send to entire queue / limit 15 minutes?
1 yesterday by Steven Busse
Original post by Staelens Kenny
BYOC EDGE Configuration
0 yesterday by Maguitte Christopher
AppFoundry Customer Insights 8 yesterday by Pierrick Lozach
Original post by Benny Martinez
Post Call Surveys 31 yesterday by Christoph Domaschke
Original post by Nicole Dehn
Web Messaging - upcoming Supported Content Profile release
6 yesterday by Jorg Schwarz
Original post by Angelo Cicchitto
Target multiple skillset during routing
2 yesterday by Albert Lee
White list IP Address
1 yesterday by Robert Wakefield-Carl
Original post by Husein Nasution
Calls going straight to voicemail
3 yesterday by Chloe Stephens
Original post by Matt Asselin
Anyone else having issues responding to tickets on the Support site?
0 yesterday by Paul Simpson
ASA Calculation - what API can we use to export tAnsweredSum value?
2 yesterday by Elizabeth Guthrie
Nominate a winning rockstar & you'll win too!
0 yesterday by Nicole Milliken
Genesys Speech Recognition - Auto Attendant
0 yesterday by Ramamoorthy Shanmugam
Station Groups
6 yesterday by Stu Pattison
Original post by Bob Shappell
Nominate a winning rockstar, and you win too!
0 yesterday by Nicole Milliken
Alering only for target skill audience
1 yesterday by Paul Simpson
Original post by Ruud Waermoes
Custom Roles viewing Directory / Group on the Admin page
5 yesterday by Reuben Goodwin
You could win by nominating a rockstar!
0 yesterday by Nicole Milliken