Discussion

Thread Subject Replies Last Post Community
Is there a way I can get some data or reporting on how often a menu item is selected?
 
Genesys Cloud Topics Architecture and Design Reporting/Analytics
   
0 23 minutes ago by Erin Thomsen Genesys Cloud - Main
Audio Microphone changes to Logitech Webcam C925 since Genesys updates May 5, 2025
 
Genesys Cloud Topics Omni-Channel ...
   
9 30 minutes ago by Jan van de Hulsbeek Genesys Cloud - Main
Transfer to Flow vs. Transfer to Number
 
Genesys Cloud Topics Architecture and Design Routing (ACD/IVR)
   
2 41 minutes ago by Paul Simpson Genesys Cloud - Main
Agents randomly going into Not Responding status without being alerted to an Interaction and other oddities
 
Genesys Cloud Topics Reporting/Analytics SIP/VoIP System Administration Telephony
   
48 54 minutes ago by Judy Kerbel
Original post by Shane Jenkins 		Genesys Cloud - Main
Agent Log capture
 
Genesys Cloud Topics System Administration
   
1 54 minutes ago by Jason Kleitz
Original post by Sandor Berei-Ozsvath 		Genesys Cloud - Main
Can I search a phone number in interaction that the time frame more than one month. let say this year
 
Genesys Cloud Topics System Administration
   
1 an hour ago by Jason Kleitz
Original post by George Lau 		Genesys Cloud - Main
No authentication bearer token
 
Genesys Cloud - Developer Community Data Actions
   
7 an hour ago by Jason Mathison
Original post by Cisco Amaya 		Genesys Cloud - Developer Community
Private / Evaluator Comments Gone In Evaluation Scoring
 
Genesys Cloud - Reporting and Analytics Performance Views
   
0 an hour ago by Katie McCormack Genesys Cloud - Reporting and Analytics
CCP-Cloud Certified Partner
 
Certification Community Certification
   
2 2 hours ago by Saravanan V
Original post by Abhinav Dev 		Certification and Training
Scheduled Activity Reminders Releases Next Week
 
Workforce Engagement Management Configuration Workforce Management
   
37 3 hours ago by Belinda Herrera Workforce Engagement Management
Showing 1 to 10 of 26298 threads (105K total posts)