Discussion

Thread Subject Replies Last Post Community
Request to Increase Bot Timeout in Genesys Bot Connector
 
Genesys Cloud Topics API/Integrations Conversational AI ... Digital Channels
   
0 an hour ago by Haridass Sarangan Genesys Cloud - Main
Clarification on "conversations > participant > wrapup" Permission Functionality
 
Genesys Cloud - Developer Community Uncategorized
   
2 2 hours ago by Naoki Ono Genesys Cloud - Developer Community
API response with data array
 
Genesys Cloud Topics API/Integrations
   
3 5 hours ago by Connor Maxwell Genesys Cloud - Developer Community
Dialer calls automatically going on hold
 
Genesys Cloud Topics Outbound Telephony User Created   0003708201.
   
2 6 hours ago by Emma Budgen Genesys Cloud - Main
Embedded WEM activity view - Chrome notifications
 
Workforce Engagement Management Notifications/Alerts
   
1 6 hours ago by Brian Jones
Original post by Viivi Tiainen 		Workforce Engagement Management
When handling a ACD call and trying to transfer it to a external contact. If the contact has multiple numbers selecting one of them doesn't do anything.
 
Genesys Cloud Topics Omni-Channel ...
   
3 7 hours ago by Diego Mino
Original post by Jason Tran 		Genesys Cloud - Main
Topic v2.users.{id}.workforcemanagement.notifications and mutableGroupId
 
Genesys Cloud - Developer Community Triggers
   
10 8 hours ago by Izeck McRae
Original post by Tatjana Knezevic 		Genesys Cloud - Developer Community
Genesys Cloud CX Release Notes - May 12, 2025
 
Genesys Cloud CX - Beta HQ New Features
   
0 8 hours ago by Jason Kleitz Genesys Cloud - Beta HQ
OkHttpResponse class should close the underlying OkHttp's response
 
Genesys Cloud - Developer Community Platform SDK
   
0 8 hours ago by Gaël BLAISE Genesys Cloud - Developer Community
Language skills maintained on cold transfer between queues but not on consult transfer
 
Genesys Cloud Topics Routing (ACD/IVR)
   
3 9 hours ago by Jason Kleitz
Original post by Szymon Prower 		Genesys Cloud - Main
Showing 1 to 10 of 26205 threads (105K total posts)