Discussion

  Thread Subject Replies Last Post Status
Multi Contextual Panel- Call Controls
14 2 hours ago by Shauna Gibson
Original post by Sarah Blizzard
Change Widget Icon within Messenger Configuration 4 4 hours ago by Angelo Cicchitto
Original post by Kaid Sadikot
Whatsapp Template Dynamic images
2 5 hours ago by Aravind Piratla
Q&A Show - What Are Your Questions?
4 9 hours ago by Christy McDaniel
Original post by Matt Lawson
Any limitations on assigning Queues & Agents to Agent Copilot
1 11 hours ago by Julie Kim
Original post by Ramsha Shaikh
Data Table Migration Issue Between Environments
5 12 hours ago by Joseph Velasquez
SMS/Chat Web Messaging Routing - Maximum Queue Time Limit/Post Actions 7 12 hours ago by Jeevan Kumar Jayabalan
Scheduled Activity Reminders Releases Next Week
3 12 hours ago by Jacou Sarrazin
Original post by Belinda Herrera
POST or PATCH to an already existing internal Do Not Call List dncList
0 13 hours ago by William Wyszomirski
Pre-call Call Rule Not Updating Contact List Column
0 14 hours ago by Daniel White
Interaction screen recording stopped abruptly
15 14 hours ago by Jason Kleitz
Original post by Harshali Bhure
Wireless & Desk Phones
2 14 hours ago by Tim Seneca
What award would YOU give out?
3 17 hours ago by Amy Sessions
Original post by Nicole Milliken
Audit Logs
2 17 hours ago by Christian Yadao
Area code state routing
1 17 hours ago by Jason Kleitz
Original post by Curtis Goodell
PureConnect Call recordings after migrating to Genesys Cloud
0 18 hours ago by Michael Bishop
Eagles Win! Did you win Prop Bets???
0 19 hours ago by Nicole Milliken
Image Formatting on Survey Form
1 19 hours ago by Samuel Jillard
Original post by Anshu Kumari
Screech/Garbled Sounds using Genesys Cloud 11 19 hours ago by Kevin Jones
Original post by Aman Dhaliwal
As a QA I want to pass over the evaluation results to a coach
1 19 hours ago by Herrick Mai
Original post by Ekaterina Kononova
Timezones seem off on my Main Forecast Continuous Forecasting Actuals
5 19 hours ago by Daniel Chapdelaine
Original post by Gina Palmer
Genesys Cloud Release Notes | February 10th 2025
0 20 hours ago by Tracy Vickers
Error- Something went wrong 4 20 hours ago by Pankaj Jha
Original post by Roshan Narkhede
How can we call the work flows from WFM UI in Genesys cloud?
29 21 hours ago by Jarvish Kisanth Singh
Audio quality Issues EDGE/WebRTC Phones
2 21 hours ago by Bob Hall
Original post by Tibin Thomas
Super Bowl Prop Bets is LIVE!
5 21 hours ago by Matt Lawson
Original post by Nicole Milliken
Feb. QOTM: What show do you most look forward to watching?
49 21 hours ago by Heena Patel
Original post by Nicole Milliken
Bulk import External Contacts 5 21 hours ago by Karthik Ageer
Bulk import of Custom Fiels in External Contacts
2 21 hours ago by Karthik Ageer
Randomly agent cannot hear outside caller. Happens during conversation.
2 22 hours ago by Pankaj Jha
Original post by Ken Pittman
We Need Your Feedback: Help Shape the Future of Architect Navigation! 10 yesterday by Colin Finnegan
Original post by Amelie Wisniak
Scripting - the art of the possible
4 yesterday by Chris Diaper
Schedule Callback more than two weeks out 3 yesterday by David Fradejas Tomás
Original post by Travis Gordon
Scheduled Callback from API cannot be > 30 days
5 yesterday by David Fradejas Tomás
Original post by George Ganahl
Anybody installed and tried the external routing package in CX Cloud from Genesys? 1 yesterday by Javier Campos
Original post by Vaun McCarthy
Error 404 When Routing Calls Between Trunks in Genesys Cloud 3 yesterday by Nick Tait
Original post by Karthik Ageer
GUI of embedded framework is not displayed
0 2 days ago by Igor Varshavsky
EWT on Client Website
2 2 days ago by Tim Strong Bear
New Webinar Recording: Genesys AI - Implications for Business Strategies
3 3 days ago by Vaun McCarthy
Original post by Robert Sterner
Permission General > Role Manager Not working as expected
7 3 days ago by Steve Bagdanovich
Genesys Cloud CX Release Notes - February 03, 2025
2 3 days ago by Robert Wakefield-Carl
Original post by Jason Kleitz
BETA - Voice Survey 133 3 days ago by Anik Dey
Original post by Herrick Mai
WhatsApp campaign (outboud)
2 3 days ago by Breydi Vasquez Pacheco
Agents Performance
7 3 days ago by Robert Gacula
Agent / Queue Dashboards
4 3 days ago by Robert Gacula
Customers: Earn MAJOR rewards in this program! 5 3 days ago by Matt Lawson
Original post by Nicole Milliken
Base de conhecimento
1 3 days ago by Cameron Tomlin
Original post by Washington Luis Leite de Oliveira
Integrating Java application in Genesys engage lab platform
11 3 days ago by Indhupriya Deisigan
Advanced Shrinkage issue
10 3 days ago by Belinda Herrera
Original post by Naresh Bhageloe
page load error for Email and Message Interactions
12 3 days ago by Orhun Sahin
Original post by Hanumantha Rao