Discussion

  Thread Subject Replies Last Post Status
Priority Based Routing Problem 2 36 seconds ago by Shenbagamoorthy B
GDPR API's backend services
0 an hour ago by Nser Katerji
Genesys Beyond
10 4 hours ago by Matthew Tipler
What protocols are accessible between EDGE and Genesys cloud in a internet?
1 4 hours ago by Robert Wakefield-Carl
Original post by Anush Shetty
What interactions involved calling a Specific Number?
4 6 hours ago by Vaun McCarthy
Original post by Gina Palmer
Do you have GIFT IDEAS to help this special family for the holidays?
19 10 hours ago by Max Gill
Original post by Nicole Milliken
๐ŸŽ Calling All Elves: Join the Genesys Holiday Magic for a Special Someone ๐ŸŒŸ
18 10 hours ago by Lin Gary
We need your IDEAS to holiday shop for kids!
0 11 hours ago by Nicole Milliken
Send me your gift ideas for our Community Angels
11 12 hours ago by Antwuan Rencher
How to set up a whisper audio
5 12 hours ago by George Ganahl
Original post by Pol Buckingham
Create an alert rule 3 12 hours ago by Nikhil Ponnam
Original post by Danny Ballerini
Delay in Queue Activity?
0 12 hours ago by Katie Dodge
Forecasting for chat concurrency 23 12 hours ago by Vaun McCarthy
Original post by Shannon Hellner
Salesforce Start and Stop a Campaign with Campaign Schedule
0 12 hours ago by Danniel Cioti
๐ŸŽ…๐ŸŽ… ๐ŸŽ„๐ŸŽ„Santa needs your help this Christmas to make a wish come true๐ŸŽ„๐ŸŽ„๐ŸŽ๐ŸŽ
10 12 hours ago by Robin Taylor
Original post by Tracy Vickers
We need your IDEAS to holiday shop for kids!
0 12 hours ago by Nicole Milliken
We need your IDEAS to holiday shop for kids!
0 13 hours ago by Nicole Milliken
Exteranal contacts
0 13 hours ago by Juan Ayala
Genesys Cloud Alerts sending alert e-mails at 3am despite no calls coming into queues. 5 13 hours ago by Nikhil Ponnam
Original post by Glen Tylee
Auto Answer - Agents still going into NR
1 13 hours ago by Vaun McCarthy
Original post by Michael Speights
We need your IDEAS to holiday shop for kids!
0 14 hours ago by Nicole Milliken
Attempt only 1 outbound campaign call
0 14 hours ago by David Martinez
How to find keyword from email subject 2 14 hours ago by Noman Hassan
Error "Your default role is out of date. Click here to see changes." when creating a new role using AuthorizationApi 0 15 hours ago by Shai Alon
We need your IDEAS to holiday shop for kids!
0 15 hours ago by Nicole Milliken
AppFoundry-related question
1 15 hours ago by Jim Crespino
Original post by Victor Shvetsky
Survey & Drawing Opportunity! | Genesys UX Research 0 16 hours ago by Heather Roth
Survey & Drawing Opportunity! | Genesys UX Research 0 16 hours ago by Heather Roth
Survey & Drawing Opportunity! | Genesys UX Research 0 16 hours ago by Heather Roth
Call external Web API on call events 2 17 hours ago by Bero Acker
WhatsApp API Change
4 17 hours ago by Atul Nulkar
Original post by Antwuan Rencher
Whisper Audio Prompt for Callback Interactions 0 17 hours ago by Dianne Gabriel
Extract data from Content Search View
0 17 hours ago by Neha Neha
Using CGR to prioritize Chats over Emails
0 17 hours ago by Arthur Moura
WhatsApp Reporting and Operations Challenges
0 17 hours ago by Lionel Largent
Exporting roles
1 18 hours ago by Jan Heinonen
Original post by Shauna Gibson
Error with Import forecast files 0 18 hours ago by Silvia Schuts
Viewing canned responses permissions
2 18 hours ago by Karl Beal
Append to an AgentPair variable rather than updating it 2 19 hours ago by James Dunn
How long is time between leaving one queue and going to another?
0 20 hours ago by Nuttapong Limadisai
Configure Salesforce ScreenPop when Picked up ?
2 21 hours ago by Alexandre Brenne
Web Messaging transcript shows agent Profile name
1 yesterday by Robert Niblock
Original post by Kellyn DuBois
Phone issues following upgrade
0 yesterday by Paul Simpson
No new records being written to Database?
9 yesterday by Paul Simpson
LAST CHANCE to give your feedback! 0 yesterday by Becky Powell
Defining max "LOGIN" time and max time in state 2 yesterday by Vincent Sabolboro
Original post by Yvgeni Liberman
View Evaluation Versions
2 yesterday by Jeremy Walts
Gamification Points
1 yesterday by Eduard Roehrich
Original post by Cherri Lindquist
WDE: showing NotepadView instantly with interaction
1 yesterday by Marcin Jarosz
Historical Adherence Report from API difference
5 yesterday by Daniel Hoffman
Original post by Dewald Smit