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QA Report Question
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0
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5 minutes ago
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Addison Hild
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Women's History Trivia is LIVE
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1
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8 minutes ago
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28 minutes ago
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Chat API Version 2 via CometD
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an hour ago
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Salesforce Phone Integration Breaking in Specific Queue
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Launching a script
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3 hours ago
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Ghost Interaction - Web Messaging in Queue
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4 hours ago
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WEBHID and Jabra headsets
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Best Practices to Handle Agents in "Not Responding" Status
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33
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4 hours ago
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Original post by
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Combining adherence and conformance to calculate productivity
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4
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4 hours ago
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Pablo Flores
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Genesys Cloud Release Notes - March 29 2023
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0
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5 hours ago
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Tracy Vickers
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Preferred Agent routing - Web Messaging
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10
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5 hours ago
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How to add Signature to user profile
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0
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5 hours ago
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Ganesh S
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Genesys DX (Bold360) EOL and EOS Announcement
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0
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UPCOMING BETA: New experience to build Analytics Dashboards
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WebRTC SDK / Headset library update
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API
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3
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SMS/Chat Web Messaging Routing - Maximum Queue Time Limit/Post Actions
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4
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7 hours ago
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Prompts upload for .wav downloaded from Google TTS giving error
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0
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7 hours ago
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garima balodi
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Transfer Emails from an agents queue without that agents interaction
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8
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7 hours ago
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Stephen Poncia
Original post by
Joel Wineti
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Voice and Chat queue best practices
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1
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7 hours ago
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Greg Barrett
Original post by
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Archive and Unarchive Learning Modules
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0
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7 hours ago
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Paul Turner
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Knowledge Optimizer - Article views under Top viewed articles and feedback
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0
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9 hours ago
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Shwetha Chandavar
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Genesys Cloud CX Release Notes - 1st of March 2023
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5
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9 hours ago
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Patrick Poinclou
Original post by
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Interaction Desktop 2019 R2 Patch 9 freezing on freshly imaged PCs
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1
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10 hours ago
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Original post by
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How to have two pop up window poping in Salesforce
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0
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11 hours ago
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Mohammed Siddique
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Moving to Cloud - Outbound Campaign conundrum
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1
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12 hours ago
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Reginald Sheraton
Original post by
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Dashboard Beta Testing Widget Type inquiry
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3
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17 hours ago
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call survey API
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0
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20 hours ago
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reham alzeer
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Call survey
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2
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20 hours ago
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reham alzeer
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Scheduling off-queue activities
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2
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21 hours ago
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Shannon Hellner
Original post by
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Forecast with Shrinkage
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1
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21 hours ago
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Shannon Hellner
Original post by
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Anyone else experiencing web gui slowdown/agents going not responding this week....
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0
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23 hours ago
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Clayton Curtis
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Beta Enrollments
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0
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yesterday
by
Mark Pierson
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setup callback API
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1
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yesterday
by
Bassel Nafaa
Original post by
Mohammad Dalqamouni
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Web Survey Email Address Collection
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3
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yesterday
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Tom Mullen
Original post by
Farhan C
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Creates flowcharts of Genesys cloud or PureConnect interaction flow
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90
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yesterday
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Takamune ISHIGE
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Upcoming Agent UI Changes - Target Selection UI
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16
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yesterday
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Ricky Phung
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Aria adapter
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7
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yesterday
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Donald Huovinen
Original post by
Outi Cornette
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Agents New Hire Data
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5
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yesterday
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Krisinda Bleau
Original post by
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Web messaging Notifications
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4
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yesterday
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Prem Venkatesh
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Change ringtone for one user
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1
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yesterday
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Christoph Domaschke
Original post by
James Dunn
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Unused Roles & Permissions Beta
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4
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yesterday
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Chris Fischer
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Web Messenger - Agent Response Formatting
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2
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2 days ago
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Peter Stoltenberg
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Creating task in salesforce - failed to save interaction (call duration 0)
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4
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2 days ago
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Richard Schott
Original post by
Richard Dib
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Decisions Using EWT in Architect
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12
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2 days ago
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Jan Heinonen
Original post by
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Call "On hold" reminder for agents
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0
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2 days ago
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Tim Speakman
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Email Queue SLA & Closed Business Hours
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4
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2 days ago
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Stephen Poncia
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Web Messenger - Ending Chats with clients
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2
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2 days ago
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Robert Niblock]
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List all users assigned to skill / Language
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4
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3 days ago
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Pete Schroeder
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