Discussion

  Thread Subject Replies Last Post Status
Beta - Collapsible cards in Architect actions 11 2 hours ago by Colin Finnegan
Original post by Amelie Wisniak
🎉📣🤖 It's WEMAI Trivia Time!! Enter and WIN🤖📣🎉
3 2 hours ago by Tracy Vickers
Agent UI - New messaging component - Beta
5 2 hours ago by Mate Janos Foldi
No more toast of incoming calls on Genesys Cloud - Since Edge 124.0.2478.51
1 3 hours ago by Jeremie SIMON
Assistance for Approval Workflow Setup for Scheduled Coaching Sessions
0 3 hours ago by Saravana Kumar
Topics and utterances
2 3 hours ago by Melinda van den Heever
Survey via Qualtrics
10 7 hours ago by Sujatha Ganapathy
Original post by Louis Dambrosio
Removing PII data from conversations 8 8 hours ago by Vaun McCarthy
Original post by Joel Hellman
Callback Handle Times 21 9 hours ago by Mayur Prajapati
Original post by Sabyasachi Pradhan
Is there a way to see which role has a specific permission?
1 11 hours ago by Robert Wakefield-Carl
Original post by Qan T
Removing Topics from IVR
0 14 hours ago by Anthony Flores
User Presence changes automatically 12 17 hours ago by Vincent Sabolboro
Original post by Baptiste Baptiste Derré
WEM Trivia Tower now LIVE!
0 17 hours ago by Nicole Milliken
Keyword Content Search Longer than 60 days 0 18 hours ago by Nick Kieffer
Using expressions and variables
5 18 hours ago by Qan T
Original post by David Hawken
Utterance with "dynamic" order number
0 19 hours ago by Domien De Cleyn
Evaluator Report
0 19 hours ago by Caitlyn Petrousek
Teams Questions 7 19 hours ago by Jason Wolfgang
Original post by Richard Craig
New Trivia Tower Event! How well do you know WEM?
0 20 hours ago by Nicole Milliken
Handler read access to SIP Header on incoming call 9 20 hours ago by David Fradejas Tomás
Original post by Matt Hanna
Contest - Share Your GKN Story & Win a Cafe Cruiser Electric Bike!
16 20 hours ago by Jennifer DiCesare
Original post by Matt Lawson
Callback After Call Work Changes
2 20 hours ago by Patti Oaks
X-ININ-CRN Parameter update or add
3 20 hours ago by David Fradejas Tomás
Original post by Tayfun Dumlupınar
Evaluation Disputes
3 20 hours ago by Mark Fagus
Original post by Melinda Butler
Language limitation
0 20 hours ago by Heather Henderson
Introducing World's First Agent Empathy Analysis
2 21 hours ago by Anik Dey
Upcoming Agent UI Update - Multi-contextual Panels 28 21 hours ago by Daniel Cross
Original post by Ricky Phung
Genesys Audio Connector
29 21 hours ago by Alejandra Santiago
Beta - Advanced Architect Execution Data & Replay Mode 34 21 hours ago by Brian Jones
Original post by Amelie Wisniak
External Contacts
0 21 hours ago by Francis Capone
Genesys Web and Application Usage Details
1 22 hours ago by Vincent Sabolboro
Original post by Datta Rajdeep
I'd like to pick your brains about Bots... 5 22 hours ago by Judith Jimenez
Original post by Paul Simpson
Audio whisper/tone at the end of a call
2 22 hours ago by Donald Huovinen
Original post by Peter Cairns
edges
1 22 hours ago by Donald Huovinen
Original post by Osama Issa
Introduce Yourself! (Get Points for the Contest!)
86 23 hours ago by Amy Sessions
Original post by Nicole Milliken
Email Workbins - Is there a work around?
3 yesterday by Paul Wild
Original post by Joel Graham
Send Knowledge Feedback action
0 yesterday by Phaneendra Avatapalli
how to enhance the base for "enable agent escalation" function in a digital flow
6 yesterday by Muhammad Zubair Awan
Original post by Catherine DUPIRE
Upcoming New Feature - Dictionary Management in UI
6 yesterday by Vaun McCarthy
Original post by Leor Grebler
How to get the Current UTC time in same iteration in in-queue flow
2 yesterday by Dhanalakshmi Vasudevan
Original post by Lakshmanakumar Krishnasamy
Google Enhanced TTS - beta Journey voices 0 yesterday by Vikki Papesh
I am not able to see quality summary and transcript, just info "Data not available" and "The transcript exceeds the supported size limit. Contact support for assistance." What is the size limit? How to check transcript for such emails?
0 yesterday by Jason Botea
30 minutes interval month view
0 yesterday by Arturo Aleman
BYOC Cloud - Ports allowed on Carrier side FW 1 yesterday by Breno Canyggia Ferreira Marreco
Original post by Hassan Mohamed
GCX-GCP Exam 9 yesterday by Tracee Baddley
🎉📣📣 WEMAI month | Employee Performance & Engagement🎉📣📣
0 yesterday by Tracy Vickers
SMS Numbers 0 yesterday by Rob Falkowski
Recall multiple times the same number before next contact on preview campaign
0 yesterday by Alvaro Ruiz Canser
Web Message, red X mark next to grey tinted message
3 yesterday by Angelo Cicchitto
Original post by James Terry
Voce Barge In/Supervisor Barge in
0 yesterday by David Regis