Thread Subject Replies Last Post Status
COMING SOON !!! Beta Multi-Contextual Panel
5 8 minutes ago by Angus Huckle
Original post by Nicholas Robinson
Auto-greeting for voice
6 37 minutes ago by Paul Simpson
Original post by Brandon Hamilton
Websurvey language 0 an hour ago by Simon Noel
Schedule Export Issues for Subsequent Planning Periods - Please Vote for Resolution!
2 an hour ago by Andrea Rushfeldt
SMS - Overview and FAQs
0 an hour ago by Matt Lawson
SMS - Overview and FAQs
0 an hour ago by Matt Lawson
SMS - Overview and FAQs
0 an hour ago by Matt Lawson
Agents receive inbound calls while in an ACD - Ringing loudly in ear while on with a customer 0 2 hours ago by Blair Hansford
New Genesys Cloud Q&A Show Talks about SMS!
0 2 hours ago by Nicole Milliken
Alering only for target skill audience
3 2 hours ago by Paul Simpson
Original post by Ruud Waermoes
set priority consult transfer 1 2 hours ago by Paul Simpson
Original post by Nuttapong Limadisai
Pulse Advanced Alert - EMAIL 4 2 hours ago by Aruna Devi Gyanmotay
Original post by Sebastian Valenzuela
Removing Inactive Agents from Work Plans
0 3 hours ago by Lisa Johnson
Creating and Alert Rule with SMS
1 4 hours ago by Matthew Brannon
WFM Scheduled > Required Staff (What to do?) 3 5 hours ago by Felicity Martin-Murray
Original post by Breno Canyggia Ferreira Marreco
Exporting Time Off Request from prior month for both active / non active employees
2 5 hours ago by Joseph Behymer
Original post by Anthony Cedrone
List of Error Code Explanations
10 6 hours ago by Sai Kumar
Original post by Tyler Peters
Beta - Data Tables User Interface Update 7 7 hours ago by Amelie Wisniak
Export Transcripts
0 7 hours ago by Shauna Gibson
Genesys Cloud Integration with Mulesoft (Web Service data intergration)
5 7 hours ago by Richard Schott
Original post by Adesh Jadhav
BYOC Premise - Customer Hardware Solution Edge for our enviornment.
10 7 hours ago by Maguitte Christopher
Original post by Subhash Srivastava
Chatbot identify url/page customer is on?
0 7 hours ago by Robert Schwanke
Multiple divisions, single queue: is this you?
1 8 hours ago by John Greer
Original post by Becky Powell
Invoke URL when dialing contact in preview campaign
12 8 hours ago by Steven Busse
Original post by Charis Sideridis
Transfers roadmap including new transfer APIs
14 9 hours ago by David Farrell
Server's hardware does not meet requirements
3 9 hours ago by Guchan Erzorlu
Original post by Fardeen Koodruth
Agents were removed from queue by unknown user ID
2 10 hours ago by Marco Silva
Chatbot interactions analyze (more than 10 days in Optimization Dashboard - Utterance History) 0 10 hours ago by Michal Wojcik
Latest updates to utilization 0 13 hours ago by Ram Prashanth Muralikrishnan
Question about the use of load balancing via DNS records in combination with digest authentication
2 13 hours ago by Sean Fitzpatrick
Intraday Monitoring nº Agents
2 23 hours ago by Shannon Hellner
Architect data tables user interface updates
45 23 hours ago by Amelie Wisniak
ACW is currently not timing out
0 23 hours ago by Phi Nguyen
Content Search In Different Languages
2 yesterday by Anik Dey
Original post by Tommy Oudavanh
End Interactions Automatically when Agents Logoff
0 yesterday by Mark Pierson
Enable last-used queue for outbound interactions on behalf of a queue 2 yesterday by Rihab BEN MALEK
WhatsApp surveys
8 yesterday by Marco Villaseñor
Original post by Mariano Krnjan
How to get multiple outputs from single API and put it as an input to another API? 1 yesterday by Jose Albor
Original post by Khurshid Ali
Digital Bot Sessions Self Served Confusion 1 yesterday by Nicole VanWie
Trouble with BYOC Carrier SIP REFER
1 yesterday by Paul McGurn
Creates flowcharts of Genesys cloud or PureConnect interaction flow 208 yesterday by Takamune ISHIGE
Looking for New WEM Reference Customers! 0 yesterday by Robert Beasley
One-Way Audio
5 yesterday by Paul Simpson
Original post by Gavin Hoffman
WEMay is just around the corner.... 3 yesterday by Anthony Cedrone
Original post by Tracy Vickers
Search String in Debug Log on a Call for Reporting 2 yesterday by Jennifer DiCesare
Alert: send to entire queue / limit 15 minutes?
1 yesterday by Steven Busse
Original post by Staelens Kenny
BYOC EDGE Configuration
0 yesterday by Maguitte Christopher
AppFoundry Customer Insights 8 yesterday by Pierrick Lozach
Original post by Benny Martinez
Post Call Surveys 31 yesterday by Christoph Domaschke
Original post by Nicole Dehn
Web Messaging - upcoming Supported Content Profile release
6 yesterday by Jorg Schwarz
Original post by Angelo Cicchitto