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  • 1.  AMA PureConnect - Licensing tools

    Posted 05-25-2022 12:40
    Will any tools be released to allow us to manage host IDs on license files after the EoL?  Perpetual license customers paid for the licenses and are no longer paying you for support/maintenance, but they should be allowed to continue assuming the risk of operation if they so choose.

    One of the main things that will sit in the way of that is the ability to generate license files in the event that servers need to be rebuilt.

    Aaron Lael
    State of Utah - comments on this forum reflect my own personal opinions\observations and are separate from any entity I am otherwise involved in.

  • 2.  RE: AMA PureConnect - Licensing tools

    Posted 05-25-2022 12:50
    July 31st 2025 will be the last opportunity for perpetual licenses to be generated.  While customers may continue to run these licenses after the official EOL date, there will be no new security fixes/bug patches.  This, and other factors such as the hardware failure scenario pointed out, will cause increasing risk day by day past the EOL date.  We are encouraging customers to migrate prior to the EOL date to avoid this scenario.

    Tom Shallon
    Genesys - Employees

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