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Audit Retention Policy update - 1 Year max

  • 1.  Audit Retention Policy update - 1 Year max

    GENESYS
    Posted 05-10-2024 12:43
    Edited by Chris Fischer 05-10-2024 12:44

    Later this year, Genesys Cloud release will include an audit data retention period that meets global compliance requirements. Genesys Cloud will retain the prior 365 days (one year) of audit events. This retention period will only apply to audit events found in the Audit Viewer and Audit APIs. Customers who want to store events for a longer period, can use APIs or an AWS EventBridge integration to ingest and store these audit events for a longer period.


    #PlatformAdministration
    #Reporting/Analytics
    #Security
    #SystemAdministration

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    Genesys - Employees-Chris Fischer
    Sr. Product Manager, User Experience
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