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Does anyone know if this came out? We'd love to add some internal jargon and such but I don't see this option.
Hi Daniel! Thanks for the interest! We've updated the API documentation and it should be live shortly. It is accessible now and here are some screenshots on where it should appear imminently.
Would love your feedback once live!
You can find it through "dictionaryfeedback" in API Explorer:
Let me know how it goes!
Interesting choice to have such a feature in the Developer tools. Would have thought this would have been an option under Quality in Genesys Cloud. Will there be any future updates to make this tool incorporated into the UI, rather than an API? Feel like Quality Assessors who might not have access to these tools wont be able to make dictionary alterations/suggestions so easily.
I completely agree. We certainly expected it to be added to the UI. It just makes sense to be with Quality and Topics and such.
Hi Daniel and Robert, the split was in order to be able to deliver the feature earlier, albeit as a developer tool. We do hope to have UI available in the coming months. We should have a date to share soon.
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