Hi Anamika,
The other option is to create a script (e.g., written in Python). From this script, you can call the Public APIs first to Get and then to Update Users.
Please check the solution to the similar question posted on the Developer forum https://developer.genesys.cloud/forum/t/export-all-users-in-purecloud-collaborate-update-email-address-to-new-domain-import-back-to-purecloud/5628
NOTE: When Updating a User using the PATCH API (https://developer.genesys.cloud/devapps/api-explorer#patch-api-v2-users--userId-), you need to specify only the properties you want to change, and that is "email" in your case. It is important to provide the version; otherwise, this API will fail.
The best approach would be to start by updating a couple of users to see if everything is working before you proceed with the bulk upload.
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Tatjana Knezevic
www.startelecom.cloudhttps://www.linkedin.com/company/star-telecom-www-startelecom-ca-/------------------------------
Original Message:
Sent: 06-26-2024 02:29
From: Anamika Sharma
Subject: Bulk Update Email's of users
Is there any way to update the Email Id's for more than 500+ existing users using csv?
#ArchitectureandDesign
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Anamika Sharma
HCL America Inc.
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