Here is the article home for Interaction Attendant, which is your basic flow builder if you want anything more advanced that "This number goes directly to this workgroup" which can be done in Interaction Administrator.
https://help.genesys.com/pureconnect/desktop/interaction_attendant_landing.htm
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Aaron Lael
State of Utah - comments on this forum reflect my own personal opinions\observations and are separate from any entity I am otherwise involved in.
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Original Message:
Sent: 09-24-2023 04:06
From: Jijesh KT
Subject: Call flow
Hi Team,
Can you tell me anyone about the basic Call flow. Kindly share document if you find.
Jijesh
#ArchitectureandDesign
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Jijesh KT
Individual Only Contact Account
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