Certification and Training

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  • 1.  ccPulse???

    Posted 07-29-2022 16:37
    I am studying to take the Inbound Voice exam.   Does it cover ccPulse since it is obsolete?
    #Certification

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    Dawn Maciejewski
    NiSource
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  • 2.  RE: ccPulse???

    GENESYS
    Posted 07-31-2022 23:38
    Hi Dawn,

    We have removed CCPulse from our courses and exams.

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    Essakki Gomathy
    Genesys - Employees
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