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We are changing the format of how we do Trivia in the community. Check out this post to learn more!
Also, don't forget that on the Trivia Tower and Genesys Casual Communities' home page, we are still taking votes for what Week 3's category should be. I just looked at the results so far and the leader is ahead by only two votes!
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Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.