Hi All,
we would like to change the priority of a queue based on schedule. We've used an in-queue flow to set the priority.
The problem is that it appears it will only evaluate the schedule the first time.
For example we have Queue A with default priority of 5. We have a schedule to increase priority of Queue A at 9am to 10.
Emails that come in before 9am get set with priority 5. This is correct
When 9:01am ticks over we expect emails to get re-prioritised to 10. This does not happen. Only emails that arrive after 9am get priority of 10.
The in-queue flow is quite simple;
1. Evaluate schedule
2. If true set priority 10
3. else set priority 5
Does anyone have a solution?
Regards.
Francis.
#ArchitectureandDesign------------------------------
Francis Hoang
TeleApps Services Pty Ltd
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